Customer Support

For questions about our service follow this 3 step guide.

Click the button below to view detailed system status.

1. Browse Our Frequently Asked Questions (FAQs)

Check if your question has already been answered in our FAQs

2. Submit Your Request

You can email us at [email protected] or submit the following form.
Support hours are Mon-Fri 8:00am-6:00pm NZST.

Your Name:
Your Email Address:
Your Domain Name:
(if applicable)
Your Question:
3. Phone / Fax / Skype / Postal Enquiries

Alternatively you may contact us during office hours by phone or fax with the following details:

Office Hours: Mon-Fri 8:00am-6:00pm NZST
Free Phone: 0800 2000 24
Phone: 64 3 962 9520
Fax: 64 3 962 9513
Postal Address: 1st Domains,
PO Box 911190
Victoria Street West
Auckland 1142
New Zealand
4. Team Viewer (Remote Support)

Click the button below only if you have been directed to do so by a support representative.

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Supported credit cards
This site accepts all major credit cards.
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