For questions about our service follow this 3 step guide.
Customer Support
1. Browse Our Frequently Asked Questions (FAQs)
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Check if your question has already been answered in our FAQs |
Top Questions:
- How do I request a new UDAI for my Domain Name?
- I've lost my Account Number or Password?
- How do I transfer a Domain Name to 1st Domains?
- How do I set up my 1st Domains email accounts?
- How do I set-up Email Forwarding?
- How do I set-up URL Redirection?
- How do I change the Name Servers (DNS) for my domain name?
- How do I change the Owner, Organisation or Registrant of a domain name?
2. Submit Your Request
3. Phone / Fax / Skype / Postal Enquiries
Alternatively you may contact us during office hours by phone or fax with the following details:
| Office Hours: | Mon-Fri 8:00am-6:00pm NZDT |
| Phone: | 64 3 962 9520 |
| Fax: | 64 3 962 9513 |
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| Postal Address: | 1st Domains, PO Box 911190 Victoria Street West Auckland 1142 New Zealand |
4. Team Viewer (Remote Support)
Click the button below only if you have been directed to do so by a support representative.
