Please read this agreement in its entirety. All users of our service will be bound by this agreement. We may change this agreement giving 30 days notice by sending a letter, facsimile or e-mail message to you. If you continue to use our service after we have notified you, then you agree to the changes we have made.
1. The Registrar's Obligations
We agree that we will:
1.1 comply with all .nz policies and accurately
represent these to you;
1.2 disclose accurately and completely all our terms and conditions
associated with your use of our services to register and maintain
a domain name sought to be used by you, including price and
billing information;
1.3 comply with your lawful directions in a diligent and timely
manner regarding your .nz domain name, (for example, registration,
cancellation, amendment, deletion, and associated technical
support and billing);
1.4 process any new .nz domain name registrations with the
registry within 24 hours from the time we receive all the
information required to complete a registration if it is within
our advertised business hours of 8:00am-6:00pm Monday-Friday,
and otherwise within 48 hours.
1.5 notify you of the registration of your domain name(s),
including the details of: the domain name, your contact details,
our contact details, the registration period, the unique authentication
ID for your domain name and your obligations as a registrant;
1.6 arrange for correction of any error in the information
in the register about any domain name registered to you when
requested;
1.7 provide to you, or to someone we reasonably believe to
be acting on your behalf, the unique authentication ID for
your domain name when requested and for no charge;
1.8 use your personal information only as authorised by you;
1.9 take all reasonable steps to safeguard and protect all
information about you stored in our databases and system(s);
1.10 comply with any order of any authority having jurisdiction
regarding any domain name registered to you;
1.11 use our best endeavours to deal with any complaints you
may have about the services we provide for you.
2. The Registrant's Obligations
You agree that you will:
2.1 comply with the .nz policies. You agree
that you have read and understood the current policies;
2.2 make sure all information you give us is accurate and
complete, keep us informed of changes to any information you
give us, and that you have the authority to enter into this
agreement;
2.3 keep the unique authentication ID for your domain name
and any other security information that we give to you confidential,
safe and secure;
2.4 satisfy yourself that your use of a domain name will not
infringe anybody's intellectual property rights and protect
us, and everybody we are in any business relationship with
to provide services to you, from any such claim;
2.5 ensure that you only use our services for a lawful purpose;
2.6 ensure that the use of any domain name registered to you
does not interfere with other users of the Internet;
2.7 ensure that any order of any authority having jurisdiction
regarding any domain name registered to you is complied with;
2.8 protect us, and everybody we have a business relationship
with, against any legal action taken against us because of
the receipt or use of our services by you or someone you are
responsible for, including reliance by us or anybody we have
a business relationship with, on information supplied by you.
Duties of Other Persons
2.9 You agree to make sure everyone you are responsible for or who uses a domain name registered to you also meets the above duties.
3. Registration of a Domain Name
When a domain name in the .nz domain name space is registered to you, or in your name as directed by you, then you agree:
3.1 that the following information becomes
available to any member of the public:
- your name,
- your contact details and
- the domain name, its commencement and expiry dates and addresses/details
of the
name servers for it, and our name.
3.2 the domain name is registered in your name only because
no other person has it according to the records of the register;
and
3.3 neither we nor anybody else is representing anything else
to anybody regarding that domain name. The entry of a domain
name in the "who is" database shall not be taken
as evidence of anything other than such registration; and
3.4 that you protect us and everybody we have a business relationship
with to provide services to you, from any claim arising out
of the domain name being registered in your name or as you
direct.
4. Register is the Record
For all purposes the details shown in the register shall be treated as correct and the authoritative record.
5. Payment of Fees
5.1 You agree to pay for the services we
provide for you.
5.2 If you transfer a domain name registered to you to another
registrant or to be managed by another registrar, all charges
owing to us shall become immediately due and payable on the
date of that transfer.
5.3 We may alter our fees from time to time. When we alter
them we will send you notice of the alteration 30 days before
the new fee takes effect.
5.4 Our usual fees are for the domain name registrations and
renewals, but we may also charge you for web hosting and email
services provided by us upon your request. We will tell you
before any additional charge is incurred.
5.5 Our prices are stated in New Zealand dollars and exclude
GST. Customers who reside outside New Zealand are exempt from
paying GST.
5.6 If you fail to pay your bill for any services offered
by 1st Domains excluding domain name registrations and renewals,
your service will be cancelled without notice and the outstanding
amount due will be recovered through our debt collection agency.
Our debt collection agent may charge you a fee equal to 25%
of the unpaid portion of the bill, but not less than $21.50.
Where the total debt collection agency costs, legal and other
costs arising from the collection of any owing amount exceeds
the debt collection fee charged, our debt collection agent
is also entitled to recover such additional costs from you.
6. Suspension And Refusal To Supply Services
If you do not pay our charges for a domain
name registered to you we may:
- cancel registration of that domain name; or
- refuse to provide a service you request.
7. Cancellation of a Domain Name
If we are going to cancel the registration of a domain name registered to you as a result of you not paying our charges relating to that registration, we will give you fourteen days notice before we initiate action to cancel that domain name.
8. Exclusion of Liability
We exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of :
8.1 InternetNZ, the registry and any other
entity we are in any business relationship with;
8.2 every officer, employee, contractor, agent of us or any
entity in clause 8.1;
8.3 anyone else we get to perform our duties under any agreement
you have with us.
None of the persons specified above is liable or has to pay
you for anything else in connection with or resulting from
anything any of us does or does not do, or delays in doing,
whether or not it is contemplated or authorised by any agreement
you have with us. This exclusion applies whatever you are
claiming for and in whatever way liability might arise.
This exclusion does not prevent you getting a court order
requiring us to do anything we have agreed to do for you and
does not limit any rights you may have under the Consumer
Guarantees Act 1993.
9. Limitation of our Liability
We have excluded all other liability we
or any of the persons specified in clause 8 may have to you.
If any of those persons is ever liable to you and, for any
reason, cannot rely on the exclusion of liability set out
in clause 8 then this clause applies.
Where this clause applies, the maximum combined amount the
persons specified above (together) will have to pay you and
anyone else who uses the services we provide for you (together)
is the amount of the last month's fee paid by you under this
agreement.
10. Law and Jurisdiction Applying to this Agreement
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any of the services are provided or where you reside. This will be the case until this agreement is cancelled except to the extent clause 14 says otherwise.
To the extent legally permitted:
10.1 all our services are provided under
New Zealand law;
10.2 any claim or dispute arising out of or in connection
with this agreement must be instituted within 60 days from
the date the relevant service was supplied to you;
10.3 except as otherwise stated, you may take action against
us only in a New Zealand court;
10.4 where you or any registrant for whom you act supplies
incorrect information regarding a domain name and we incur
cost in any matter concerning that name then we may recover
the costs incurred by us from you.
11. Cancelling the Agreement
11.1 We may cancel or suspend this agreement
by giving you one month's notice if you do not meet your duties
to us.
We may end the agreement for any other reason by giving you
one month's notice.
12. More Than One Person
You are responsible for everybody who you permit to act for you as a registrant. We will take reasonable care to satisfy ourselves that you have permitted those persons to act for you.
13. Each Clause Separately Binding
Each clause of the agreement you have with us is separately binding. If for any reason we, you, or any of the persons specified in clause 8 cannot rely on any clause, all other clauses of it are binding.
14. Rights and Responsibilities that Continue
The cancelling of any agreement you have with us does not affect any rights and responsibilities, which are intended to continue or come into force afterwards. These include the rights and duties under 2, 4 - 10, 12 - 13, and this clause 14.
